DELIVERY & RETURNS

DELIVERY

1/ Free international delivery to Europe for orders above 80 €

Insured delivery via Colissimo within 4 – 7 working days (indicative times)
Delivery is billed 13 for any purchases less than 80 € (indicative price).

Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece,
Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech
Republic, Romania, Slovakia, Sweden) + Switzerland.
_

2/ Free international delivery worldwide for orders above 300 €

Insured delivery via colissimo internationalworld within 3 – 8 working days (indicative times)
Delivery is billed :
19 € in Zone B : Eastern Europe (excluding EU, Switzerland, and Russia), Norway and Maghreb
28 € in Zone C other destinations (outside the EU, Switzerland).
_

Order do not ship on saturdays and sundays.

For further information, please clic on the link bellow :
https://www.laposte.fr/terifs-postaux-colis

For shipments outside of the European Union, the customer will support the local taxation of the country
of consumption.

Delivery times are expressed in working days for items available in stock.

For any question relating to the tracking of your order, please email to the following address :
odile@bijouxmaraisvous.com or call the following telephone number : + 33 (0)6 32 25 82 38 on Monday
to Friday 9.30 am to 5.30 pm

_

PKG3

RETURNS / EXCHANGES

You changed your mind ? No worries, jewels can be returned

You have 30 days from the date of receipt of your order to return it.
_

All return postage are at your charge, we strongly advice all returns to be done by registered mail.
Please note that item must be returned to us intact and in original packaging. For reasons of hygiene,
earrings cannot be returned or exchanged to us.
_

If you want to exchange the item, you can order directly from the eshop again without having to wait for
the completion of the refund process.

Once we receive your return, it will be processed in 7 working days.

_

How do I make my return ?

1/ Log in to your customer account and click on “MY RETURNS”.
2/ Enter the information to your return and then print your return form.
3/ Once the request has been sent, go back to the “MY RETURNS” section of your account and click on
“SEE RETURN” of the item concerned.
4/ Pack your items carefully in the original packaging and enclose the printed return form and your
purchase invoice.

_

You can return the package to us at the following address:

Marais Vous
A l’attention d’Odile Louis – Pays
44, boulevard de Port – Royal
75005 Paris

Please fill in the form and put it in your package :

3249863
bon-retour

DELIVERY & RETURNS

DELIVERY

1/ Free international delivery to Europe for orders above 80 €

Insured delivery via Colissimo within 4 – 7 working days (indicative times)
Delivery is billed 13 for any purchases less than 80 € (indicative price).

Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece,
Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech
Republic, Romania, Slovakia, Sweden) + Switzerland.
_

2/ Free international delivery worldwide for orders above 300 €

Insured delivery via colissimo internationalworld within 3 – 8 working days (indicative times)
Delivery is billed :
19 € in Zone B : Eastern Europe (excluding EU, Switzerland, and Russia), Norway and Maghreb
28 € in Zone C other destinations (outside the EU, Switzerland).
_

Order do not ship on saturdays and sundays.

For further information, please clic on the link bellow :
https://www.laposte.fr/terifs-postaux-colis

For shipments outside of the European Union, the customer will support the local taxation of the country
of consumption.

Delivery times are expressed in working days for items available in stock.

For any question relating to the tracking of your order, please email to the following address :
odile@bijouxmaraisvous.com or call the following telephone number : + 33 (0)6 32 25 82 38 on Monday
to Friday 9.30 am to 5.30 pm

_

You can return the package to us at the following address:

Marais Vous
A l’attention d’Odile Louis – Pays
44, boulevard de Port – Royal
75005 Paris

Please fill in the form and put it in your package :

PKG3

RETURNS / EXCHANGES

You changed your mind ? No worries, jewels can be returned

You have 30 days from the date of receipt of your order to return it.
_

All return postage are at your charge, we strongly advice all returns to be done by registered mail.
Please note that item must be returned to us intact and in original packaging. For reasons of hygiene,
earrings cannot be returned or exchanged to us.
_

If you want to exchange the item, you can order directly from the eshop again without having to wait for
the completion of the refund process.

Once we receive your return, it will be processed in 7 working days.

_

How do I make my return ?

1/ Log in to your customer account and click on “MY RETURNS”.
2/ Enter the information to your return and then print your return form.
3/ Once the request has been sent, go back to the “MY RETURNS” section of your account and click on
“SEE RETURN” of the item concerned.
4/ Pack your items carefully in the original packaging and enclose the printed return form and your
purchase invoice.

_

bouton-imprimer
bon-retour